Gaming is a source of entertainment — within limits. pin up games believes every player's life, family, and financial wellbeing matter more than the thrill of the game. Find out on this page how we've got your back.
Consider whether any of the following apply to you:
If any of these apply to you, please contact our support team.
Responsible gaming means keeping gaming a healthy form of entertainment — with clear boundaries on your time, money, and mental energy. At pin up games, we want you to enjoy playing, but not at the cost of your personal life, relationships, or financial wellbeing.
Online gaming is naturally exciting. The thrill of slots, the energy of Live Casino, the anticipation of Sports Betting — these are genuinely fun experiences. But when gaming stops being just fun, when it turns into a habit that starts affecting everyday life negatively, that becomes a problem. pin up games takes that reality seriously.
The core goal of our responsible gaming programme is to help every player stay aware and to connect them with the right support when they need it. This isn't about ticking compliance boxes — it's a genuine human commitment.
Gaming at pin up games is always optional entertainment — not a livelihood or a fix for financial problems. Play for the enjoyment, not out of pressure.
People often don't realise their gaming habits have crossed a line. Watch out for these warning signs:
Experiencing one or more of the above signs is not a weakness. It's a health issue that can be addressed — and reaching out for help is the most courageous step you can take.
Pin up games gives every user a set of powerful tools to stay in control of their gaming habits. All tools are accessible from your account settings at any time.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you reach the limit, no further deposits will be accepted automatically.
Decide in advance how long you'll play in a single session. After the set time, you'll receive an automatic alert or be logged out.
Set a limit on how much you can lose before play is stopped — so you can protect yourself from serious financial harm.
Take a break ranging from 24 hours to 6 weeks. During this time your account remains active, but gaming is temporarily suspended.
To take a longer break from gaming, you can self-exclude for anywhere between 6 months and 5 years. Your account will be fully locked for the entire duration.
A popup will appear every 30, 60, or 90 minutes to remind you how long you've been playing and how much you've won or lost.
Setting limits at pin up games is straightforward. Just head to the "Responsible Gaming" section in your account settings and you'll find all the options there.
| Limit Type | Duration Options | Effective From | Can it be changed? |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (Reduced) | Yes, after 24 hours (extendable) |
| Loss Limit | Daily / Weekly / Monthly | Immediate (Reduced) | Yes, after 7 days (extendable) |
| Session Time Limit | 30 / 60 / 90 / 120 minutes | Immediate | Yes, at any time |
| Cooling-Off | 24 hours – 6 weeks | Immediate | No — automatic reinstatement at the end of the period |
| Self-Exclusion | 6 months – 5 years / Permanent | Immediate | No changes before the period ends |
Self-exclusion is the most powerful responsible gaming tool available at pin up games. If you feel your gaming is getting out of control, self-exclusion is the right step.
To self-exclude, use Account Settings or email us directly at [email protected]. Our team will lock your account within 24 hours.
Be honest with yourself. If you answer "yes" to three or more of the questions below, it may be time to seek professional support.
Please contact our support team immediately or use the self-exclusion option. Reaching out for help takes courage.
Pin up games strictly prohibits anyone under 18 from gaming. Age is verified at registration, and KYC documents are requested whenever there is any doubt.
Age verification is mandatory for every new account. In cases of doubt, a national ID or birth registration certificate may be requested. If a minor is identified, the account is permanently closed.
Gaming addiction is a treatable condition. Don't fight it alone — get support. The following resources can help:
Contact our Responsible Gaming team directly. Email: [email protected] — we'll respond within 24 hours.
For immediate support, use the live chat on the pin up games website. Trained counsellors are available seven days a week.
An international non-profit organisation that runs peer support groups to help people overcome gaming addiction.
National Institute of Mental Health (NIMH) Bangladesh. Provides professional counselling for gaming addiction and all other mental health concerns.
Asking for help isn't a weakness — it's the smartest decision you can make. pin up games is always here for you.
Special Measures We've Taken to Protect Our Players
Pin up games operates under an international gaming license that enforces strict responsible gaming standards.
Our automated system detects unusual gaming patterns and proactively alerts players who may be at risk.
Our customer support team is specially trained in responsible gaming and equipped to provide sensitive, thoughtful assistance.
Your full gaming history, win/loss statistics, and detailed spending records are available to view at any time.
Multi-layered identity verification at registration, deposit, and withdrawal ensures that no unauthorized or underage individual can access the platform.
Gaming at pin up games is about fun, competition, and entertainment — not stress or financial necessity. That belief is at the heart of our brand.
Frequently Asked Questions from pin up games Users
Join pin up games and enjoy the full benefits of responsible gaming. Set your limits, keep yourself protected, and let gaming stay what it should be — fun.
For players aged 18 and above only. Please play responsibly.